Contact us
Schedule a pickup in under a minute
Tell us what you need and when — we'll confirm your window by text within the hour, 8am to 8pm.
Request your pickup
Call or text
(312) 555-0148
Mon–Sat, 8am–8pm
Email us
hello@freshfold.com
Replies within one business day
Visit the studio
418 Mercer Street
Chicago, IL 60607
Drop-offs welcome 8am–8pm
Business accounts
business@freshfold.com
Routes, SLAs & monthly billing
Good to know
Same-day pickup is usually available if you book before noon. Otherwise, choose any one-hour window tomorrow or later — evenings and Saturdays included.
No. Leave the bag with your doorman, in the laundry room, or at an agreed safe spot, and tell us in the pickup notes. Returns work the same way.
All of central Chicago plus Evanston, Oak Park, and Cicero. Business routes extend further — ask us and we'll confirm within the hour.